“Your most unhappy customers are your greatest source of learning.” -Bill Gates Customer service makes or breaks a business. Employee…
There are appropriate ways to address concerns in a professional setting, and inappropriate ways as well.
Authenticity is one of those important things in life that really matter. It’s the real deal.
Trust is a two-way street. Let’s make sure we are keeping our promises and earning the appreciation and trust we deserve, both as non-profit organizations and supporters.